Levy Professionals
Credit Operations & Process Support Specialist (1st Line of Defence)
Overview
This role sits within the Credit team and focuses on supporting operational activities, process improvement initiatives, stakeholder coordination, and administrative governance. It is ideal for a junior-to-mid level professional who combines strong organizational skills with an interest in banking, risk, data quality, and operational efficiency.
The successful candidate will help streamline workflows, coordinate client review processes, manage communications, maintain data quality, and support continuous improvement initiatives, including the adoption of AI-driven solutions where appropriate.
Must-Have Requirements
Industry Experience
- Financial Services, Banking, Credit Risk, Risk Management, Lending Operations, or similar regulated environment
- Experience supporting operational processes within a corporate or financial setting
Core Skills
- Strong administrative and coordination skills
- Process management and workflow tracking
- Stakeholder management and communication
- Data quality management and reporting
- Excellent attention to detail
- Ability to work independently
Systems & Reporting
- Experience working across multiple systems
- Data analysis and reporting experience
- Strong Excel skills
- Experience producing reports, meeting minutes, action logs, trackers, dashboards, etc.
Education
- Bachelor’s degree in:
- Finance
- Business Administration
- Economics
- Risk Management
- Similar relevant discipline
Language
- Professional English communication skills (written and verbal)
Nice-to-Have Requirements
- Credit Risk exposure
- Client review / KYC / CDD / periodic review experience
- Experience in First Line of Defence environments
- Process improvement initiatives (Lean, Continuous Improvement, Operational Excellence)
- Power BI
- AI tools (ChatGPT, Copilot, automation tools)
- Action tracking and governance support
- Project coordination experience
