• 11/01/2022

IT Support Engineer

IT Support Engineer

IT Support Engineer 150 150 Levy Professionals

Levy Professionals

Our client within Financial Sector is looking for enthusiastic IT support specialist. As a mid-senior/Senior IT support (windows) engineer you will be joining a Operational Infrastructure Team which is directly responsible for support, maintenance and effective regulation of daily operational processes for a smooth running within a company.

Main Responsibilites:

– Configure and install equipment and software for usage in the ICT environment according to specifications.
– Provide all end users of ICT systems and facilities with a high-quality and attentive technical support service.
– Notify relevant stakeholders as soon as possible if deviations are discovered in the line of duty.
– In line with existing Change Control processes, generate and maintain documentation of any and all modifications to established configurations and procedures that may be necessary to support ICT environment.
– To monitor and assess access to ICT environment (internal and external), and to report any security violations to the Technology Services Engineering Lead and/or the Director Technical Services. All operations must be carried out in close collaboration with the Quality & Control department.
– Respond to incidents utilizing the incident management method
– Prepare and distribute all manufacturing output in line with installation requirements when necessary

Your profile:

Must:

– 4+ years of experience within financial and multiuser ICT environment
– Hands on experience with Windows environment (Microsoft SCCM, MS office, Microsoft Active Directory, Especially Microsoft Desktop/Server OS)
– Knowledge of Backup & Printing Technologies
– VMware Administration
– Relevant Higher education

Good to have:

– Relevant knowledge of Change management (TopDesk) / ITIL framework and incident
– Experience with Veeam
– Citrix Administration
– San Administration

Your personality:

– Ready to hit the ground running
– Able to take a lead where it is required
– Familiar with Agile/Scrum methodology
– Great English written and oral communication skills

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